Our Services

Coast to Coast organization supports individual provinces through offices & representation. Supporting [customers] through:

Sales

  • Business Development
    • Market intelligence
    • Create a market, pioneering opportunities (ex. like TOTO starting with only 3 toilets)
    • Mechanical Contractors, Engineers, Facilities Management
  • Product knowledge (employees manufacture trained)
  • Acct. Management
    • Extensive customer database
  • Relationship Management
    • We are a support person between the end user and manufacturer
      • Expedite shipping
      • Network

Training

  • Types: Sales training, installation training, service & troubleshooting training
  • On-site facilities with live demo rooms
  • Virtual
  • Mobile

Customer Service

  • Order Entry/Processing
  • Warranty Processing
  • Quotations
  • Tech Support

Bid & Spec Design Services

  • Value Engineering (?)
  • Customized Solutions
  • Trusted Advisors
  • Long-Standing Experienced Employees (CPMR)
  • Hydronics (ON)
    • Loop layouts
    • System Sizing
    • Residential Hydronic Designs
  • Job Site Consulting
  • Specification Cross Reference

Marketing

  • Digital
    • Website
    • Social Media
  • Print
  • Event Coordinating
  • Promotional Item Co-branding

Logistics

  • Supply Chain Support
  • Shipping/Receiving for Manufacturers
  • Geographic region covered by people “coast to coast”
    • 5 Warehouses [total sq. ft?]
      • Network
  • 3PL Warehousing