Our Services
Coast to Coast organization supports individual provinces through offices & representation. Supporting [customers] through:
Sales
- Business Development
- Market intelligence
- Create a market, pioneering opportunities (ex. like TOTO starting with only 3 toilets)
- Mechanical Contractors, Engineers, Facilities Management
- Product knowledge (employees manufacture trained)
- Acct. Management
- Extensive customer database
- Relationship Management
- We are a support person between the end user and manufacturer
- Expedite shipping
- Network
Training
- Types: Sales training, installation training, service & troubleshooting training
- On-site facilities with live demo rooms
- Virtual
- Mobile
Customer Service
- Order Entry/Processing
- Warranty Processing
- Quotations
- Tech Support
Bid & Spec Design Services
- Value Engineering (?)
- Customized Solutions
- Trusted Advisors
- Long-Standing Experienced Employees (CPMR)
- Hydronics (ON)
- Loop layouts
- System Sizing
- Residential Hydronic Designs
- Job Site Consulting
- Specification Cross Reference
Marketing
- Digital
- Website
- Social Media
- Event Coordinating
- Promotional Item Co-branding
Logistics
- Supply Chain Support
- Shipping/Receiving for Manufacturers
- Geographic region covered by people “coast to coast”
- 5 Warehouses [total sq. ft?]
- Network
- 3PL Warehousing